We're Here To Help
At TearRestore, we aim to make the entire experience as quick and easy as possible. So, whether this is your first experince with a warm compress or have been using them for years, TearRestore is for you.
Thermal Mask How To
Helpful Tips
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Massage Heat Pack
Make sure to massage the heat pack when activated. This will help evenly disperse the heat throughout the mask, and it helps keep the mask from hardening too quickly.
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Bend Mask Frame
The mask is more flexible than you may think. If you feel the plastic mask isn't fitting the shape of your face, you can bend the mask using your hands for the perfect fit! The heat packs should still fit the mask wherever it is adjusted.
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Boil Thoroughly
If the contents of the heat pack don't completely turn back to liquid, there is a chance it will turn back into a solid. If you have a pack that turns to solid after boiling, try to boil it for a few extra minutes (15 minutes max). Also, make sure to let the heat packs cool to room temperature after boiling before using them again.
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Store As Liquid
It is recommended to store the heat packs as a liquid if you aren't going to use them every day. This will help extend the lifetime of the heat packs.